Written by Robert Voss
With the Coronavirus (COVID-19) still causing a health emergency in the United States, many consumers are looking to buy washable face covers or masks to protect themselves. Many local retails stores are not stocking washable face covers or masks at all. If you find them then you’re very lucky to buy them. I am writing this article to educate the general public on what to spot when buying anything online auction company.
The only chance of buying any facemasks is by online only. So I decided to buy a three-piece washable face covers for around $10 with shipping included from the online auction. I thought it was going to be an easy transaction. This was not the case.
On the listing for this product states it is being shipped from Los Angeles, United States. However, on the other information below on the posting listed as Sydney Australia. This is very confusing. Which location is it?
Another thing that stands out is the seller is based in China and has only been an online member since January 2019. This is another red flag. Most good sellers are established businesses or individuals with high feedback ratings for more than a year.
Always check the feedback rating before ordering anything. This will tell you how good they are. Plus, read some of the negative and neutral feeds from the last twelve months. This is an indication of how they treat their customers. Never deal with sellers who have a poor rating under 99%. If you do buy from them, you are taking a risk.
Here is a timeline of my online purchase:
- This product was purchased on online on April 3, 2020.
- Seller dropped off at USPS Shipping Partner facility on April 6, 2020
- USPS Tracking number provided on April 7, 2020
- Shipment departed USPS Shipping Partner facility on April 8, 2020
- Estimate delivery to my home was suppose to be on April 13, 2020, as listed online auction
- Contacted seller that I have not received the product on April 18, 2020.
- Online company refunded my money on April 24, 2020.
Further indications of this purchase show this package has never left the same shipping location or has ever been updated on their website.
Finally, this online product posting that I describe above may be considered a fraudulent listing. Clearly, there are many red flags with this seller. I decided to give this seller another week before I took action with this online auction company. There are no excuses why this would happen. I understand some hold ups during the pandemic time. USPS is an essential parcel service that must keep operating. I hope you have learned from my experience. I know I sure have. Happy shopping online!
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