By Robert Voss
This past week you may have a received a text message from Duke Energy about the rate reduction. Here is what the message stated, “Duke Energy: Beginning in January, we will be lowering electric rates by approximately 2.8 percent. For additional detail please visit duk.us/45 Text STOP to cancel.” Many customers will be happy about saving some money.
Who is Duke Energy? On their website they state, [We are one of the largest electric power holding companies in the United States, providing electricity to 7.7 million retail customers in six states. We have approximately 51,000 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.6 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial business owns and operates diverse power generation assets in North America, including a portfolio of renewable energy assets. We are transforming our customers’ experience, modernizing our energy grid, generating cleaner energy and expanding our natural gas infrastructure to create a smarter energy future for our customers.] Information from duke-energy.com
When viewers see a two page description about the rate reduction when they click on the above link or go to www.duke-energy.com/_/media/pdfs/for-your-home/bill-inserts-2020/12dec/202950-florida-res-rate-update.pdf?la=en .
Finally, the rate reduction will not take effect until January 2021 and will be reflect in your billing statement. If you have any questions please visit www.duke-energy.com .
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Information from text message and duke-energy.com