Service Review – CVS COVID-19 Test Experience

By Mike Jones

Altamonte Springs, FL – Are you experiencing symptoms from COVID-19 then you are not alone. This pandemic is still going on and everyone is still at risk. Everyone still needs to be social distancing and wearing a facemask. If you think you have COVID-19 symptoms then you should go for a test at your local CVS Drug Store.

The other day, I starting coming down with some COVID-19 symptoms. Next, I went online to www.cvs.com/content/coronavirus?icid=cvs-home-hero1-link2-testing-options . I read the services at CVS Drug store. Scheduling a test was simple. Put in your local zip code and a CVS Drug Store will pop up with the closest location to you. Not all locals will appear.

Next, a health questionnaire will appear. Fill out all the information in these fields such as travel and exposure, workplace risks, and medical history. Please be honest this is to help get the medical treatment that you or your loved needs.

Here are the COVID-19 symptoms one might be experiencing. They are chills, congestion or runny nose, cough, diarrhea, fatigue, fever, headache, muscle or body aches, nausea or vomiting, new loss of taste or smell, shortness of breath or difficulty breathing, and sore throat.

Plus, do you have these medical conditions such as asthma or chronic lung disease, cirrhosis of the liver, conditions that result in a weakened immune system, including cancer treatment, diabetes, diseases or conditions that make it harder to cough, extreme obesity, hypertension or high blood pressure, kidney failure or end stage renal disease, serious heart condition – such as congestive heart failure.

Once you completely fill out the medical questionnaire then another website page will appear with a 14 dates and available times. Next, decide what type of test to take such as the Molecular lab test (PCR/NATT) or the Rapid-result test (antigen). What is the difference between both?

The Molecular lab test is cotton swab one inserts into their nose about 1 inch inside while rotating inside the nose. Test results can take 1-3 days. If the test doesn’t come out the first time, then the person will have to re-take this test for an accurate reading.

Another alternative test is the Rapid-result test (antigen). This test entails drawing a tiny amount of blood from one of the patient’s finger and transferred to a Rapid-result strip. The process doesn’t stop there. Next, lab tech will add a Diluent to the blood on the strip. Then wait 10-20 minutes to get one’s COVID-19 test results.

To complete the CVS COVID-19 test appointment/visit information was to pick one of the choices actively listed on their website. Plus, fill in the patient information.

Do not close out of the browser window during this process. There is a limited time to confirm your appointment date/time. So don’t waste time and get it done!

The test I decided to take was the Molecular lab test (PCR/NATT). I arrived for my appointment in the afternoon. There were three vehicles ahead of me. The average wait time to be served at the pharmacy drive-thru was about six minutes. It is suggested to get there twenty minutes before your appointment to wait in the drive-thru line.

Once at the store window, a pharmacy tech asked for your name and CVS confirmation number. I was already in the system. Remember that you should be wearing your facemask at the drive-thru window. This is a precaution.

Then I was given two plastic bags one with Molecular lab test (PCR/NATT) cotton swab and the other was an alcohol based paper towel.

Here’s the Molecular lab test (PCR/NATT) test process
1. Receive the (2) plastic bags
2. In plastic bag (A) take out the Molecular lab test (PCR/NATT) cotton swab

3. Remove the cotton swab from the packaging

4. When the Pharmacy Tech tells you place it in one the patient’s nostril.

5. Insert the cotton swab about an inch into the nose. Keep there for fifteen seconds then rotate two times.
6. Then repeat the same steps in the other nostril

7. Once the test is complete. Break off the cotton swab and place in the small vial container. Try not to dump out the solution in the bottom of the vial. Keep the vial straight up.

8. Once the vial is sealed with the cap, place it back in plastic bag (A) with patient information. Don’t forget to seal the bag.

9. Place plastic bag (A) with test vial into the test collection bin, which is mounted on the side of the building next to the Pharmacy drive-thru window.

10. Take the alcohol wipe out of plastic bag (B) and wipe the outside of the test collection box. Dispose of used alcohol wipe at home.

11. Wait for your test results by either email or text message within 1-3 days.

The entire test process was about thirty minutes with the wait. Now it is the wait and see within a few days. My fingers are crossed for a negative result. Next, you’ll receive a text message that states [MinuteClinic: Your test result is ready. To view it, go to (CVS.com link). This link will expire in 5 days]

Once you click the link it will want you to verify your identify with your birthday and mobile phone number. On the website it will list as + Positive, – Negative, or inconclusive. Read the information below on the website tabs.

Finally, if you end up with a + Positive COVID-19 one must quarantine within your home and or hotel room. Plus, notify your employer right away. Any questions please consult a pharmacist and or primary physician. It is recommended to keep social distancing during this pandemic.

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